Not everyone sees the same Site Manager. Three things decide what shows up:
- Your role on the account (owner, admin, editor or viewer).
- How your site is set up, for example whether we host it.
- Early access for features that are still being rolled out.
Nothing is broken when a tab is missing. Use the sections below to find the reason.
Your role
| Tab | Viewer | Editor | Admin and owner |
|---|---|---|---|
| Dashboard | Yes | Yes | Yes |
| Insights | Yes | Yes | Yes |
| Content | Yes | Yes | Yes |
| Leads | Yes | Yes | Yes |
| Notes | Yes | Yes | Yes |
| Team | Yes | Yes | Yes |
| Branding | No | Yes | Yes |
| Integrations | No | Yes | Yes |
| Site Settings | No | No | Yes |
Viewers can look but mostly can’t change things. If you need more, ask the account owner to change your role under Team in the portal.
You can’t see Pages
The Pages section of Content can be hidden for two reasons.
- Your page permission is turned off. Editors and admins can add and remove pages by default. The account owner can turn that off for one person. Open the portal, go to Team, click Permissions next to the person, and look at Create & delete pages. Block hides Pages for them. Role default or Allow shows it.
- We don’t host your site. See the next section.
Your site is hosted somewhere else
If your website lives with another host and we only manage part of it (often the blog), some tabs and sections don’t apply, so they’re hidden:
- Pages in Content. Your pages live on your own site. You may see a Reference Pages list instead, for keeping track of them.
- Notion Sync in Integrations.
- Branding, and the SEO & Social and Scripts & custom code sections of Site Settings. These only work on a site we build.
- Domains and Danger Zone in Site Settings. Your domain is managed where your site is hosted.
Collections, Media, Leads, Social and Team still work, because they run on our side wherever your site lives.
You can’t see the Leads tab
Leads is on for every site by default, including sites hosted elsewhere. If it’s missing, it has been turned off for this site. Email support@growthautomations.com and we’ll check.
You see “is in early access”
Some features are opened to accounts a few at a time. When your account doesn’t have one yet, you’ll still see its button or tab, but it opens a card that says, for example, “The CRM is in early access. It’ll unlock for your account soon.”
- Click Ask for early access on the card. It opens an email to our team with the feature named in the subject. We turn it on for your account.
- In the Leads tab, Form Fills still works while the rest of the CRM is locked. Click Open Form Fills on the card to go straight there. Every form submission keeps arriving as normal.
A link opened a different section
If you follow a link or bookmark to a section you can’t use here, we open the nearest one you can and show a short message: “That section isn’t available here.” It means the section is turned off for this site or for your role. The reasons above explain which.
You can’t see a whole site
Teammates can be limited to certain sites when they’re invited. If a site is missing from your portal, ask the account owner to give you access to it under Team.
Still not sure?
Email support@growthautomations.com. Tell us your site’s name, the tab or section you expected to see, and your role. We can see the same settings you do.