This applies to sites we host (a template site, an imported site, or a rebuilt site). If your site is hosted elsewhere, your domain stays with your host — nothing to do here.
Where
Open your site in the portal → Site Settings → Domains & Deployment. This section unlocks once your site has deployed.
Two ways in
- A domain you bought through us — pick it from the list and attach it. (Buying a domain doesn’t attach it automatically; we email you when it’s ready to link, and the Domains section shows a prompt.)
- A domain you own elsewhere — type it in. We attach it to your site and show you the DNS records to create at your registrar.
Either way we attach both the bare domain (yourbusiness.com) and www.
The DNS records
Create these at your registrar (the site that manages your domain). Your Domains section shows the exact values for your site; these are the shapes to expect:
| Host | Type | Value | Notes |
|---|---|---|---|
@ (bare domain) |
ALIAS / ANAME / flattened CNAME | apex-loadbalancer.netlify.com |
Recommended |
@ |
A | 75.2.60.5 |
Use instead of ALIAS if your registrar doesn’t support it |
www |
CNAME | your site’s platform address (shown in the portal) | Required — don’t skip www |
DNS changes usually take minutes, sometimes up to a day.
Which status means “it’s live”
You’ll see two badges. Read them like this:
- Verification can turn green early — before your DNS has finished propagating. Don’t treat it as the finish line.
- SSL: ready is the one that matters. When the certificate is issued for your domain, your site is live at
https://yourbusiness.comandhttps://www.yourbusiness.com.
The portal re-checks automatically (every 30 seconds while you’re on the page, and in the background every few minutes).
After it’s live
- Forms on your site keep working on the new domain — submissions are matched to your business by the domain, including the
wwwversion. - Your platform address (the
…growthautomations.app-style URL) still works as well.
If something’s off
- SSL stuck: double-check the
wwwCNAME exists and there’s no conflicting old A/CNAME record on@orwww. - Domain shows green but the site doesn’t load: almost always DNS still propagating, or a leftover record at the registrar pointing elsewhere.
- Still stuck after a day? Open a support ticket from the Domains section and include your domain name — we can see the same status you do.